Digitalization is the strategy of converting hard/paper files and documents in digital forms. This allows data and info to be accessed instantly. This will make it easier for your business to manage their particular operations and helps to create fresh opportunities with respect to revenue era. Whether you have outdated legal systems, manual operations that could end up being automated or perhaps inefficient connection between staff and managers, business digitization can help you fix these issues and boost output.

The COVID-19 outbreak demonstrated the sensible value of digitalization in public places crisis response strategies. However , digitalization is too few to respond to ongoing dangers. Instead, businesses need to keep pace with turn risks into prospects through proper responses. That is why it is important for organizations to have potent capabilities ~ a combination of functions and information that enables those to adapt when confronted with disruption (George et al. 2014; Nylen and Holmstrom 2015).

Existing research has demonstrated that digitalization can increase firm’s dynamic capabilities by increasing their capability to sense the environment, to catch opportunities, and reconfigure assets. Moreover, these kinds of capabilities are critical for firms’ ability to effectively manage general population crises. Depending on these studies, this article is exploring the romances between digitalization, dynamic capacities, and general population crisis response strategies through a survey involving 518 SMEs in China. The results display that SMEs with superior levels of digitalization have better crisis response performances than patients with low level of digitalization. Further, a qualitative analysis suggests that digitalization can help SMEs develop and implement initial emergency replies and long-term crisis administration approaches.